QuickBooks Online support is ending for Internet Explorer 8 and Safari 5
Update: Internet Explorer 8 and Safari 5 will be unsupported browsers August ’13 onwards.
Last fall we mentioned discontinuation of Internet Explorer 8 as a supported browser for QuickBooks Online. This post is a reminder for those folks who have not yet switched from this legacy browser. With our next release we will be issuing a warning about the same every time you login using IE8. Likewise, Safari 5 users will also be getting an upgrade warning soon.
Once we end support (sometime in the next 2 months) we will stop fixing any non-critical issues for QBO under IE8 (and Safari 5) and any new feature released may not work well either. You will however still be able to access QBO via IE8 / Safari 5 even after we drop support for it.
While you may choose to stick with IE8/Safari 5, you will be using the browser without any support from us and may miss out on newly released features. You can still call support regarding general accounting issues that are not related to the browser, however support agents will not be able to help with issues arising due to your use of IE8/Safari 5.
We are encouraging all users to switch to Chrome, Firefox, IE10 or higher at their earliest convenience. Upgrading to these new browsers will also improve the performance of QBO as well as your regular day-to-day browsing.
For up to date browser support, check out this blog post.
Windows XP users: Microsoft will be ending all support for this legacy OS in about a year. At that time you will not be receiving any security updates either and your machine may become vulnerable to security risks. We are encouraging you to consider upgrading your machine soon to keep getting security updates.
Safari 5: Due to the various issues in Safari 5 as well as the age of the browser, we recommend people upgrading to Safari 6 or another browser.