Sales Tax Improvements Delayed

Pardon our delay… Previously we announced that sales tax improvements were coming soon. We’re just not ready to release the improvements as we planned on November 1st. It’s important that we deliver these enhancements with high quality and smooth interoperability. We’ll postpone until we’re sure we can deliver this experience. We’re sorry, we know that some of you were excited about the improvements. We were too! We appreciate your patience.

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29 Comments on “Sales Tax Improvements Delayed”

  1. rentatread Says:

    I am greatly looking forward to the release of this new feature. What is the new targeted release date?

  2. Christopher Says:

    I am also looking forward to this release, I actually scheduled myself to set it up. I am very disappointed in this delay.


  3. Oh seriously? In the past two months you couldn’t get this one to the goal post? It takes me so long to figure out the multiple tax rates, including wholesale, and out of state that it drives me mad. The fact that there is no ETA here worries me as well. How far out are we looking? Should I start looking at alternatives again? With the fiscal year coming soon to close it’s a perfect time to migrate.

  4. Kathy Nunes Says:

    I’m with secretchocolate! This is driving me nuts. For the life of me, I can’t understand why sales tax can’t be like it was on my offline version. And to top it all off, Quickbooks was offline today…AGAIN.

    Alternatives are sounding better and better. I am going to go searching.

  5. Yerry Batista Says:

    Qbo won’t let us work… it came Offline AGAIN!!!!

    5 times in two years…. UNACCEPTABLE!!!!!

  6. BrettY Says:

    Without sales multiple sales tax rates and multiple workman’s comp rates we are planning on SWITCHING software before the first of the year.

  7. daved Says:

    I absolutely have to have the ability to generate a report that shows my taxable sales broken down by state, and the different tax rates that those states ask me to collect. The workarounds are too complex to deal with. I really hope this update fixes the problem.

    And I also want chat-based help back. I seem to have lost my ability to use chat-based help for anything but payroll questions, which I never have any.

  8. Sharon Eldridge Says:

    I am so with all of the above and join in with their level of frustration – I have two clients online that have multiple taxing jurisdictions and 1 has multiple L&I reporting.

    The desktop version works wonderfully – how difficult can it be to migrate what desktop to online.

    I have discussed with both my clients the possibility of switching as well. It’s a shame since one of them is a new online customer and the other one has been online since the beginning of online.

  9. Sharon Says:

    I am considering going leaving QB on line because of the sales tax issue.

  10. Karl Baumann Says:

    So, does anyone know of another online accounting package? Intuit has mismanaged QBOE so horribly that it seems like there would be a great market for a competing product. The QB online product costs far more than the desktop version, and the level of refinement, features, and reliability are still at a “Fisher-Price” level.

    It seems like Intuit is marketing QBOE as an “amateur” or hobbyist product, and it is missing tons of features that the desktop version has. Our company uses QBOE because we have employees working in different locations, not because we’re not smart enough to install the desktop version. With that in mind, why are we paying several times more for the lobotomized version of QB?

    • JJ Says:

      There are several QB ‘hosting’ services out there that you can use. This way you have the use of the desktop version remotely. I have several clients that moved from QB on-line to this method. The speed is much better too.

      Not all services are the same – and some have glitches if you need to export/import info into QB – so be sure to compare and ask lots of questions!

    • John Buckley Says:

      I couldn’t agree more. I moved to this software so that i could add employees in mobile locations and allow my accountant access to my books. but this software is really incomplete, and isn;t close to what we already had with the desktop version.

  11. Klein Says:

    Thank you for letting us down, we waiting and waiting for this and now we are back to the dark, stop modifying things which are not so important and start implementing things which are important and required for day to day operation like sales-tax, I am very disappointed……….

  12. Roger Says:

    Any update on the release date? It’s a month behind as of today.

  13. J Thomas Says:

    When are you going to sort out the sales tax issues? I want a date.

    • Darth Says:

      I am not a developer working on it, so don’t know any specific ETAs, but its not coming this year. I am guessing you will get additional info on this sometime in Feb. I am sure there will be another blog post during that time giving details in advance when the switch over will happen.


  14. Fun in the sun..
    Hey everyone.. For alternatives.. Check out Xero.. Or Kashoo.com Or Wave Accounting.
    depending on your needs. The Sales tax does work on all of these three.
    don’t worry. And they have conversion utilities too at Xero. Many currancies. Many state level Tax . so two tiered sales tax. For Canada we have some two tier.. Such as PST HST< GST.

  15. John Buckley Says:

    I don’t understand how this software could have been released at all without the ability to calculate sales tax, track inventory, or pay bill online. i like how we are paying to develop your software. de we get a refund when it actually works?

    • Darth Says:

      Product already does sales tax and inventory, see your company > preferences section.
      This post (as the title suggests) was specific to a change / improvement in sales tax feature to track multiple sales tax rate. That part was delayed.

  16. BrettY Says:

    Goodbye Intuit

  17. Jayme Says:

    We are a QBO user also – but we have our own rates as a product. If anyone wants a complete sales/use tax rate database that you can use to lookup the correct rates with all the breakouts contact us at: http://www.seconddecimal.com.

  18. Charlotte Says:

    I do hope when the update is finally available that there is not only a company default for sales tax but a sales tax percent default for a customer. If we don’t have this I will still have to audit each customer’s invoices for the month to make sure the correct rate was assigned.
    Better yet I hope that it has grouping like the desktop version. I have used this with another customer and it definitely works well.
    I have been looking forward to this update for a very long time so another couple of months will be ok if the sales tax update has done well.

  19. Lee S. Says:

    When and where? These are seriously needed updates. PLEASE AT LEAST UPDATE US?

  20. rtaylor82 Says:

    You can use classes as a work-around…

    But still, very disappointed. Mainly because of the missed deadline. That typically means there is a leadership problem…

  21. Bob Says:

    It is now the end of January, I need to file sales tax reports as well as contractor excise tax report. My business has grown 70% in 2011. With that comes additional accounting. When will multiple sales taxes tracking be available?

  22. Brian Says:

    Four months late is NOT a “delay”.


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